Terms &
Conditions
Terms of Service
This document consists of the Terms of Service Agreement, hereinafter
referred to as the "Agreement", and constitutes a legally binding
Agreement between you, ("You") the visitor to our site and/or client
receiving our services and My Tech Consultant, South Carolina, USA.
As a requirement, precedent to you being able to use any of the tools,
functions and services offered you by this site, you must read and
agree to be bound by each and every one of the terms and conditions
contained in this Agreement. Should you access any element of this
site, or use any functions, tools, or services that this site offers,
register as a member, or view any text or graphics, such activities on
your part means explicitly and definitely that you have read this
Agreement and agree to be bound by the terms and conditions contained
herein. Should you not agree to be bound by each and every term and
condition contained in this Agreement, you must leave this Site
promptly and you may not retain our services.
Service Plans and Related Information
All service plans are subject to modification or
cancellation at any time with no prior notice. My Tech Consultant,
South Carolina, USA reserves the right to
cancel service at any time with no prior notice, for any reason they,
in their sole discretion, deem appropriate.
You agree, as our client, to be financially responsible for all
services rendered. You also agree to refrain from requesting
"charge-backs" or cancelling any fees or service charges paid for with
your credit card.
For Personal and Business Subscription Services,
the minimum subscription duration is twelve (12) months. By
authorizing My Tech Consultant to charge your credit card for your
subscription service, you further authorize My Tech Consultant to
continue to charge your credit card (or a replacement card, if the
credit-issuing entity informs My Tech Consultant that a replacement
card has been issued) for all fees associated with the Subscription
Service, including renewals. You must contact My Tech Consultant if you
do not wish to renew your Subscription Service. If you do not contact
My Tech Consultant, the Subscription Service that you selected will
automatically renew for the same subscription duration that you
initially selected, at My Tech Consultant's then-applicable fees.
The subscription plans do not
include support for iTunes, graphic design, accounting, financial,
database, CAD/CAM or similar
software nor do they support any software training.
Authorization to Access
Your Computer; Monitoring of the Services
You acknowledge that by Your use of the Services
You are authorizing My Tech Consultant to access and control Your
computer for the purposes of computer diagnosis, service and repair.
In connection with delivering the Services, My
Tech Consultant may download and use software, gather system data, take
remote control of Your computer and access or modify Your computer
settings. By accepting these terms, You hereby grant My Tech Consultant
the right to connect to Your computer, download and use software on
Your computer to gather system data, repair Your computer, take remote
control of Your computer and change the settings on Your computer while
performing the services. Other than as set forth in the warranty
section below, You agree that My Tech Consultant has no responsibility
or liability under any circumstance at any time for any loss or harm
that may arise from or may be related to the Services.
We may, but have no obligation to, monitor and
record the Services, including telephone calls and online sessions for
purposes of improving customer service, internal training and internal
market research. You hereby grant permission to My Tech Consultant to
monitor and record the Services and to use or disclose any information
as necessary or appropriate to satisfy any law, regulation or other
governmental request; to provide the Services to You and Our Users; to
protect ourselves and/or Our Users; and to enhance the types of
Services we may provide to You in the future. You also grant My Tech
Consultant permission to combine Your information with that of others
in a way that does not identify You or any individual personally to
improve the Services, for training, for marketing and promotional
purposes, and for other business purposes. Please see Our Privacy
Policy for further details.
We may, but have no obligation to, monitor and/or
to review all materials posted to the Site or through the Site's
services or features by third parties, and we are not responsible for
any such materials posted by third parties. We are not responsible for
any failure to monitor, review and/or delete any materials posted to
the Site or through the Site's services or features by third parties.
However, We reserve the right at all times to disclose any information
as necessary or advisable to satisfy any law, regulation or government
request; and to edit, to refuse to post or to remove any information or
materials, in whole or in part, that, in Our sole discretion, are in
violation of these Terms or applicable law. We may also impose limits
on certain features of the Site or restrict Your access to part or all
of the Site without notice or penalty if We believe You are in breach
of the guidelines set forth in Our Terms or in violation of applicable
law without notice or liability.
Data Backup
My Tech Consultant does not provide data backup
or restoration services. You are solely responsible for maintaining and
backing up all information, data, text, or other materials
(collectively "customer data") and software stored on your computer and
storage media before ordering the services. You acknowledge and agree
that My Tech Consultant or its referral partners have no responsibility
or liability under any circumstance at any time for any loss or
corruption of customer data, software or hardware that may arise out of
the services.
My Tech Consultant does not provide backup copies
or support installation of unlicensed software to customers. Please
ensure that you have a licensed copy of all necessary software.
Disputes
If you are dissatisfied with the work performed, you must submit your
complaint in writing within seven calendar days of the service being
performed otherwise you expressly relinquish any ability to dispute the
quality of service and any related refusal to pay our service and
related charges. We will act in response to your written complaint as
soon as we are able to and will endeavor to resolve the issues
regarding your complaint. All complaints that are not resolved will be
resolved by mandatory, binding arbitration as set forth herein.
Failed Service Attempts
We will act in all reasonable ways to establish the
nature of the problem(s) that require our professional attention and to
locate, analyze and correct those errors or problems. Nonetheless, we
do not promise that, despite our best efforts that we will be able to
successfully resolve the problems you have retained us to check up and
repair. Consequently, you are still liable for and must pay us for our
time spent attempting to repair your problems even if we cannot, using
all reasonable efforts, produce actual repairs.
Trademarks, Service Names, Service Marks, and
other
Intellectual Property
You are not authorized to use our trademarks,
name, or any aspect of our various elements of intellectual property in
any manner, including advertising, publicity or any commercial or
non-commercial nature without our express written consent.
Right to Refuse, Suspend or
Terminate
Service; Excessive Use
We reserve the right to refuse, terminate, or
suspend service to any user for any reason we deem, in our sole
discretion, to do so, without any prior notice. Typically, we will
suspend, terminate or refuse service if we determine that a user is
using a computer system in an improper or illegal manner, providing
indecent or obscene content, violating the rights of privacy or
publicity, violating the civil rights of others, conducting actions
that defame a third party or entity, are publishing "hate" or
intolerant material, or are threatening or harassing others. However,
we may also suspend, refuse, or terminate service for any reason that
we, in our sole discretion, consider appropriate to do
so, which includes, but is not limited to excessive use of our service.
For Personal Subscription Services, you
may obtain Services for the permitted number of personal computers,
provided that all of those computers are located at a single physical
address. Personal computers located at any other physical address
cannot be added to the Subscription plan.
For both Personal and Business Services, My Tech
Consultant will assign a unique identifier to each computer you wish to
have covered by the Subscription Service. You may not obtain services
for your computers unless the identifier matches a record in our
system. If you wish to remove a computer from your Subscription and
substitute another computer, please contact us.
Expiration of Service and Refund Policy
We fully reserve the right to expire any prepaid and
unused professional time and services that remain on your account if
such has not been used within a year of the original purchase date.
Such unused professional time and services will thusly expire and shall
not be usable or refundable upon expiration. We shall have no duty to
notify you of our decision to expire the unused professional time or
services or any pending expiration. All services sold are non-refundable.
Modifications to the Services
We reserve the right, for any reason, in our sole
discretion and without notice to you, to modify, terminate, change,
suspend or discontinue any and all aspects of the Services, including
content, software, features and/or hours of availability, and we will
not be liable to you or to any third party for doing so.
Minimum Requirements for Service
You must have a broadband or high speed connection
to the Internet to receive service and your computer must be actively
connected to the Internet through a broadband or high speed connection
at all times service is rendered or to be rendered by us. You must also
have a registered, valid copy of Microsoft Windows 2000, XP, Vista, or
7 installed
as your system's operating software during all service periods. Your
computer must be connected and operating while we are conducting
repair, diagnosis, or downloading software or otherwise installing
repair-related materials. You must allow us to download and install
recommended software, including software that will require you to pay a
licensing fee if ample freeware is not available and you will be
responsible for all licensing fees and registrations for the same. You
also agree that we may remove any software that is creating conflicts
or is otherwise determined by us to be harmful or otherwise disruptive
of the appropriate efficiency or working of your computer. We will
endeavor to gain your prior approval before we install software or
delete software, but you agree that we may delete and/or install
software at our sole discretion without your prior approval if we deem
it, in our exclusive discretion, to be in your best interest for us to
do so and you agree to hold us harmless from any loss/failure of any
nature relating to our installation and/or deletion of software on your
computer.
If you have Microsoft Windows Vista or Windows 7 installed on your
computer, you may be
required to disable your User Account Control (UAC). If you do render
inoperative the UAC, you understand that your computer may be
vulnerable to malware and other harmful programs and scripts during the
short period that we are accessing your computer and you agree to hold
us harmless from any failure and/or losses of any nature arising from
this susceptibility of your computer arising from your temporary
disabling of your UAC or your failure to correctly and promptly
reestablish your UAC protections. You agree that you will promptly
reactivate your UAC as instructed by us when we expire our access to
your computer.
Security
While we use reasonable security measures to
deliver the services, you understand and acknowledge that no data
transmission over the internet can be guaranteed to be 100% secure and
in any event we cannot guarantee that any personal information you
submit to us will be free from unauthorized intrusion.
General Site Rules
Clients, site members, and visitors may not:
- infringe the law of any jurisdiction while
visiting our site or using any service or tool that we provided.
- Cyberstalk or Harass any user.
- Conduct any activity that is detrimental or
harmful to our site as exclusively determined by us.
- Post any information or content that is
indecent, defamatory, obscene, hateful, blasphemous or intolerant in
nature or in violation of the laws of any jurisdiction.
- Upload any material that is harmful to our
user's computers or objectionable/abhorrent to our community as a whole.
- Evasively and dishonestly represent yourself
as another person or as a representative of a business or entity that
you do not in reality represent.
- Wrongly and inaccurately represent your
professional or business credentials or professional background.
In your jurisdiction you must be of adult age to use
this site or to become a client of this site. In any event, no member
or user may be under the age of 18 years of age. Parents or guardians
of minors may enroll as a member on behalf of their minor wards/
children but are solely accountable for the direct supervision of their
wards/ children while their minors visit the site or use any of the
services/tools that the site provides.
We may post policies, rules, or guidelines. Upon the posting of such
materials from time to time, they immediately become incorporated by
reference into this Agreement as if fully set forth herein.
Some rules that cannot be infringed by members or users include the
following:
- Racially prejudiced, intolerant, "hate,"
defamatory, "stalking," invitations to fight, threatening or any post
of any nature that we decide, in our sole discretion, as being improper
and offensive, will result in membership termination without any prior
notice.
- Spamming. Any activity generally described as
"spamming" by the Internet Community, such as unsolicited bulk mails or
emails, irrelevant or commercially based postings for any purpose will
effect in membership being terminated without any prior notice
whatsoever to the member.
Any user may terminate their membership or use at
this site at any time. We may terminate membership or usage of any
person or entity at any time for any reason we deem appropriate and
right with no prior notice to the person or entity whose usage or
membership is being terminated.
We have also published a privacy policy. The privacy policy is hereby
incorporated by reference into this Agreement as if completely set
forth herein.
Disclaimer of Warranty
We issue no type of warranty whatsoever and do not
make any representations or warranties regarding the suitability,
availability, reliability, merchantability, non-infringement,
capability, usefulness or fitness for any particular or general purpose
of the site, or the products, services or tools, herein supplied or
sold or regarding the characteristics of services provided by or
through the site, or regarding the timeliness, usefulness or accuracy
of information gathered from or through the site. The site and all
content distributed, contained, sold or published via the site is
provided to you "As Is, Where Is", without any warranty of any kind,
express or implied.
Intellectual Property Provisions
All content provided within or via this site is
fully protected by various US and international patent laws, copyright
laws, trademark regulations and laws, and various intellectual property
laws and international agreements and treaties. No intellectual
property of any nature contained within or via this Site may be
published, copied, or broadcast in any way without the written
permission of the content owner. The content of this Site may not be
"mirrored" or "framed". The product names used in this web site are for
identification purposes only. All trademarks and registered trademarks
are the property of their respective owners.
Disclaimer Regarding Functionality
All tools, functions, content, and services provided via this Site are
provided on an "as is" basis and this Site disclaims any and all
warranties, express or implied, including those warranties of
merchantability, fitness for a particular purpose, title and
non-infringement. Such disclaimers may be limited by the laws of your
state, and if so limited, may not apply to you. No warranties of
validity regarding any of the content provided herein this Site are
made and the operators of this Site have not separately and
independently verified the validity of any of the content presented
herein this Site. It is your duty to independently engage in due
diligence to validate and verify any and all claims presented within
this Site Termination of Service
We fully reserve the right to terminate and conclude any and all
service provided to you (either as an individual member/user or as a
group) at any time without notice for any reason that we consider fit.
We also reserve the right to discontinue any service or modify any
service with no notice to you. If we terminate services to you, we will
deactivate your account. We shall not be liable to you or any third
party if we terminate your account and you unmistakably agree to hold
us harmless and indemnify us from any third party claims arising from
the termination of your account.
You agree that monetary damages may not adequately provide a solution
or remedy for us if you violate any of the terms and conditions of this
Agreement and you distinctly agree that we may approach a Court of
Equity of competent jurisdiction for the purpose of obtaining Orders in
Equity should you violate or abuse any element of this Agreement.
Automatic Usage or Viewing of
this Site
You may not use any automated scripts or "robots" to
access, manipulate or copy any content provided on this site. You may
not engage in denial of service attacks upon the servers that publish
this Site. You may not engage in any content that uses up more than
.01% of the software and hardware infrastructure of this Site.
Links to Third Party Sites
We may provide links to third party sites; however,
we are not at all responsible for the content of such sites or their
privacy policies or terms of uses. Please carefully review the privacy
policies and terms of service of all such sites prior to usage. You in
every way assume the risk of any usage of such third party sites.
Submissions
All submissions are non-confidential in nature. All
submissions (but not personal information) become the property of this
Site. "Submissions" may be thought of as "suggestions/ideas" type of
email or letters or "letters to the editor" that you might send us. We
may publish and/or circulate all submissions in any manner that we deem
to be appropriate, including in all forms of publication and media You
are exclusively responsible for the content of all submissions,
including any violation and defiance of any law(s) contained within
such submissions, copyright, fraud, privacy, and other regulations and
laws. You fully agree to hold us harmless and defend us and indemnify
us from any civil actions filed or threatened to be filed by any third
party or entity who establishes that your submissions support a legal
cause of action. We also reserve the right to publish the contents of
emails that you send us, removing personally identifying information
prior to publication. Examples would be letters of praise,
testimonials, thank you notes and so forth.
Limitation of Liability
We are not responsible for any damages arising from
your use of this Site, or any functions, tools or services that this
Site provides to you, whether the cause of action be based on breach of
contract, tort, or any other legal theory, including punitive, actual,
indirect, incidental or consequential damages of any nature or due to
any cause of any nature. You agree to hold us harmless from any loss or
harm of any nature due to your usage of this Site or any tool, product
or service that we provide to you, whether directly or indirectly.
Content Issues
We are not responsible and answerable for any
content provided to you by our site members. We do not screen or
monitor content provided by our site Members or any third parties or
entities and you agree that we do not have any duty to do so prior to
such being published on our site. We are not liable for any content
that may be obscene, indecent, misleading, fraudulent, racist,
intolerant, harmful or otherwise objectionable where such content has
been displayed due the actions of any third party or entity or one or
more of our users. We are not responsible for any content provided to
our site by members or third parties that may infringe on intellectual
property rights, rights of publicity or privacy, or any rights of any
nature in any jurisdiction. You agree to hold us harmless regarding any
claims arising from your exposure, or the exposure of your loved ones,
family members, or computers, to objectionable content and agree to
waive any possible or potential liability that we may have regarding
content provided to us via members or third parties that violate or
abuse any intellectual property rights or any other civil law.
You understand and agree that usage of the Internet means that you are
subject and prone to the risk of viewing or receiving offensive or
harmful content and files. We do not promise that we will edit and
review all content for accuracy, safety, quality, or decency that you
encounter via our Site.
Jurisdiction
This Agreement, including all types of Disclaimers,
will be governed by and construed in accordance with the internal laws
of the State of Delaware, excluding that body of laws known as choice
of law or conflict of laws. Subject to the provisions of this Section
all controversies, disputes, or claims arising out of or relating to
this Agreement will be resolved through mandatory binding arbitration
conducted in Dover or any location closer to or within Dover, before
J.A.M.S./ENDISPUTE or its successor ("JAMS") pursuant to the United
States Arbitration Act, 9 U.S.C. Section 1, et seq. (the "Act"); and
(iii) this Agreement. The arbitration will be conducted in accordance
with the provisions of J.A.M.S.'s Streamlined Arbitration Rules and
Procedures in effect at the time of filing of the demand for
arbitration (the "JAMS Rules"), subject to the provisions of this
Section. The terms set forth in this Agreement will control in the
event of any inconsistency between such terms and the JAMS Rules. The
parties will cooperate with JAMS and with each other in promptly
selecting a single arbitrator from JAMS's panel of neutrals. If the
parties fail to so select an arbitrator within thirty (30) days
following the date of either party's notice of demand to conduct
arbitration, then JAMS will appoint an arbitrator in accordance with
the JAMS Rules. The award of the arbitrator will be in writing and will
set forth findings of fact and conclusions of law. Judgment on the
arbitrator's award will be final and binding upon the parties and may
be entered in any court having jurisdiction thereof. If for any reason
JAMS or its successor no longer is in business, then the arbitration
shall be conducted in accordance with the commercial arbitration rules
of the American Arbitration Association. The arbitrator's fees will be
shared equally by the parties and each party will bear its own costs
and attorneys' fees. All documents, papers, or evidence, whether
written or oral, filed with or presented in connection with the
arbitration proceeding will be deemed by the parties and by the
arbitrator to be confidential information of both parties. The
arbitrator chosen in accordance with these provisions will not have the
power to amend, alter, or otherwise affect the terms of these
arbitration provisions or the provisions of this Agreement.
Notwithstanding the foregoing, nothing in this Section shall prevent
either party from applying for and obtaining from a court a temporary
restraining order and/or other injunctive relief. Any and all disputes
regarding the content presented on this site must be resolved through
arbitration as set forth in this section.
Foreign Usage
We evidently make no representation that the usage
of this site, or the content provided herein, will not violate the laws
of your local jurisdiction. You are responsible for the laws of your
jurisdiction, especially if you are accessing this site from outside
the United States of America (USA).
General Information
This site may contain typographical errors or
mistakes, and we entirely disclaim any responsibility for such errors
and you agree to hold us harmless from any legal responsibility for
such errors.
We may modify or revise any portion of this Agreement at any time
without notice to you. You must fully read this Agreement each time you
visit our site or use any service or tool that we provide to you via
this site or elsewhere. Any usage of this site or tools, services or
functions that we provide you means that you have read the most current
version of this Agreement and you agree to be bound by the terms and
conditions of the latest version of this Agreement.
Notice
Notices to you may be issued via electronic mail or
by surface mail, at our exclusive selection.
Force Majeure
Neither party shall be liable for any failure or
delay in performance due to Force Majeure, which shall mean acts of
God, earthquake, changes in law, regulation or government policy,
labour disputes, war, fire, flood, insurrection, riots, sabotage,
embargo, epidemics, acts or omissions of suppliers or vendors,
transportation difficulties, unavailability of, interruption or delay
in telecommunications or third party services (including DNS
propagation), failure of third party hardware or software or inability
to obtain supplies, raw materials, or power used in or equipment
needed. We are not responsible for server downtime under any
circumstances whatsoever.
Intellectual Property Notices
You fully agree that you have been suitably noticed
of any trademark, copyright, patent, trade dress, service mark, or any
other intellectual property rights or property rights of any nature and
any violation by you of any such property rights is fairly deemed to be
"willful" in nature.
All product names, logos, symbols, marks, and company names are the
property of their respective owners and subject to the protection of
State, Federal and International laws and regulations.
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